Contacting QatGifts & Faqs

Contacting Us

General Contact Info

If you are looking for a recommendation, wish to check availability, make a booking or have any other support related queries, please contact:
Email:

Bespoke & Corporate Enquiries

If you would like help creating a bespoke experience, employee rewards or marketing prizes, email our Dreams Come True Team at

Marketing

If you're interested in a content collaboration with QatGifts please email

Suppliers & Partnerships

Our partnership team is responsible for onboarding new suppliers and getting their experiences live. If you want to find out how to become a QatGifts partner please contact them .

Charity Enquiries

We always want to help a great cause if we can, however due to the number of enquiries we receive, we are unable to reply to everyone. Please contact for any charity enquiries.

FREQUENTLY ASKED QUESTIONS

Yes we do! You can browse all of our gift boxes from your dashboard here.

Branded products are one of the best ways of showcasing your brand and perfect for building employee onboarding gifts so you can build a winning culture from day 1.

Let us know what you are looking for, and we’ll be sure to find it. We are constantly updating our marketplace with brand-able merchandise for your gifts for employees.

How do I request a refund?

We'll refund any unbooked experiences within 30 days of order. Just email us at [email protected] and we'll process the refund.

Can I exchange my experience?

You can exchange an unbooked experience at anytime. Contact us and we'll make the arrangements.

How do I exchange my experience?

Just email us at [email protected] with your existing certificate number requesting the exchange.

Generally we ask our clients to order as much gift boxes as much as they can. Less than minimum orders are accepted on a case-by-case basis and we have some ready made options available.

As soon as you have created and confirmed your gift box with one of our experts, you'll hand over all of the stress and worry to the QatGifts team.

We take great pride in building your bespoke boxes in-house, so we know nothing will leave our HQ without our seal of approval.

Once your gift boxes are ready to be dispatched, we'll update you with tracking information so you know when to expect them.